Privacy Policy

Overview

Vivalore processes reading activity and preferences needed to provide the library, narration, personalization, purchases, and support experience.

This policy applies to the Vivalore mobile application and its related support services.

Sources and permissions

Most information is provided directly by you or created as you use the app. Device, diagnostic, and transaction information may come from your device, Apple, Google, or the service providers used to operate the app.

Permission-controlled information is accessed only after you grant the relevant device permission. You can revoke a permission in system settings, although the related feature may stop working.

Information we process

• Reading progress, saved stories, favorites, searches, mood selections, and reading-room preferences.
• Narration, ambient-sound, page-theme, typeface, and text-size choices.
• Account or installation identifiers, purchase entitlement, device information, diagnostics, and support messages.

How we use information

• Deliver stories, covers, narration, and reading features.
• Remember library organization, progress, favorites, and reading preferences.
• Validate purchases, provide support, protect the service, and improve reliability.

Sharing and service providers

• Content delivery, media, narration, cloud, and infrastructure providers needed to operate the reading experience.
• App-store and entitlement providers used for purchases and membership access.
• Authorities or advisers where required by law or needed to protect rights and safety.

We do not sell personal information. We do not permit service providers to use information for their own unrelated purposes.

International processing

Gamina and its service providers may process information in countries other than the country where you live. Where applicable law requires it, we use contractual and organizational safeguards intended to protect information during those transfers.

Storage and retention

Library, progress, and preference information is retained while needed to provide the reading room or until removed or deletion is requested. Transaction and security records may be retained longer where required.

Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, or alteration. No storage or transmission method can be guaranteed completely secure.

Your choices and rights

• Remove saved stories and favorites using available library controls.
• Change reading and narration preferences at any time.
• Request account, progress, and server-side library deletion through support.

Depending on where you live, applicable law may also give you rights to request access, correction, deletion, restriction, objection, or portability, and to complain to a data-protection authority. These rights can be subject to legal exceptions.

Instructions for account or data removal are available on the Delete Account or Data page.

Children

Vivalore is not directed to children under 13. Store age ratings and parental controls should be used where appropriate.

Third-party services and links

The app may link to or interoperate with services controlled by other companies. Their privacy practices apply to information they collect independently, so review their notices and controls before using those services.

Changes to this policy

We may update this policy as the app, providers, or legal requirements change. We will post the revised policy here, update the effective date, and provide additional notice when required.

Contact

Questions or privacy requests can be sent to support@gamina.app.

Gamina Teknoloji ve Yazılım Hizmetleri A.Ş., Istanbul, Türkiye.