Vivalore
Support
Help with Vivalore, purchases, privacy, and account or data requests.
Contact support
Email support@gamina.app. We usually respond within two business days.
Include the app name, device model, operating-system version, and a short description of what happened. Do not email passwords, payment-card details, health records, or sensitive media.
Frequently asked questions
Can I change the reading appearance?
Use the reading-room controls to adjust page theme, typeface, text size, narrator, and ambient sound where available.
How do I continue a story?
Open your library or reading room. Vivalore keeps your recent reading progress and presents the best continuation cue.
How do I restore Vivalore Plus?
Open the membership screen and choose Restore while signed in to the store account used for the original purchase.
How do I find a story for my mood?
Use mood, collection, author, and story-hook discovery, then save anything you want to revisit in your library.
What information does Vivalore remember?
Vivalore can remember reading progress, saved stories, favorites, and reading-room preferences so you can continue where you left off. See the Privacy Policy for storage and deletion details.
How do I manage a subscription or request a refund?
Manage or cancel Vivalore Plus through the Apple or Google account used for purchase. Refund decisions are made by the store; contact Gamina support if access does not match your purchase.
Purchases
Purchases are managed by the store used to download the app. Use the app’s Restore Purchases action first. For billing, cancellation, or refund questions, use Apple or Google account support.
Privacy and data
Read the Privacy Policy or visit Delete account or data for the options configured for Vivalore.